Have questions? Here you’ll find the answers most valued

Now! Manage your Business

Work with LEMMETravel.com®

Click the "List your property" button in the main menu to start the quick and easy process. When it's time to create your property listing, be as detailed as possible to attract the right guests for you. Click here to see how it works.
Of course! We'd be help you to showcase your property to the millions of travelers who regularly book their trips through our sites.
Sorry! At the moment it is not available, we are developing the current system to make it more effective to link it with your reservation system.
Don't worry. our system automatically save the information you've entered, and you can come back and finish whenever you're ready. If you have trouble, we'll reach out to help you.
We recommend including four photos for each room type (including bathroom), and one for each of the key areas (amenities) that make your property stand out (common spaces, pools, dining, etc.). It doesn't have to be professional looking - well-lit smartphone photos will work, but the minimum resolution should be 500px. The images spark travelers' imaginations, allowing them to imagine staying with you on their next trip.
Yes Of Course! Most of our partners on our website are small properties looking to grow their businesses. We work hard to provide easy-to-use tools, promotional opportunities, and support to ensure your success.
An online travel agency (OTA) is a consumer travel website specializing in the sale of travel products, including flights, hotels, car rentals, cruises, vacation rentals, activities and more. LEMMETravel.com® operates several OTAs, We additionally provide tools, capabilities and insights for our travel suppliers, helping them compete and build profitable businesses.

Go live with LEMMETravel.com®

powerful, online presence At LEMMETravel.com® we actively market your property page on search engines such as Google, Bing and Yahoo to make sure that it is visible to a global audience, exposing you to the highest possible number of potential bookers. Innovative tools and features Highly skilled experts are constantly working on the website and mobile apps to keep up with the latest developments in the online world, ensuring that your page is optimised to encourage bookings. Instant confirmation All bookings made through LEMMETravel.com® are instantly confirmed so you have no extra steps to take on your side. Verified guest reviews A dedicated team verifies guest reviews, making sure they are legitimate. This gives you credibility and helps future guests make the decision to stay with you. 24/7 Support Our round-the-clock support team is here for you and your guests – in up to 41 languages.
Once you’ve finished creating your listing, you can open your property for bookings on our site after we verified and approve your application. We may ask you to verify your property before you can start accepting bookings, but you can use this time to get familiar with our extranet and get prepared for your first guests.
When you add your property to LEMMETravel.com® you pay commission for each booking. The commission percentage will be shown at the ‘Agreement’ step of the registration process. At the end of each month, we’ll send you an invoice with the amount of commission owed.
Our easy-to-use platform, Partner Central, will be the primary location for managing reservations, loading inventory, changing rates, and keeping your listing up to date. Many partners opt to use a connectivity provider to link our systems and automatically perform daily tasks. They log in to Partner Central to leverage our more advanced tools including competitive set analysis, real-time market pricing, and other marketing programs. If you have any problems, our local teams are ready to help.
The details and information you share on our Platform about your property or services (eg activities, rental cars) - types of amenities and services, policies and proximity to popular locations - are used when travelers do not find enough information in the search process in order to find catering accommodation or any service such as rental Cars, activities or trips that meet their own needs. Excellent photos and information about your surroundings help travelers imagine staying with you and motivate them to book their stay or book services.

LEMMETravel.com®

Our easy-to-use platform, Dashboard, will be the primary location for managing reservations, loading inventory, changing rates, and keeping your listing up to date. Many partners will use a connectivity provider to link our systems and automatically perform daily tasks. They log in to Dashboard to leverage our more advanced tools including competitive set analysis, real-time market pricing, and other marketing programs. If you have any problems, our local teams are ready to help.
We are one of the world's leading travel marketers, with a broad portfolio of brands that includes globally recognized and locally relevant travel brands. Learn more in the About Us section.
yes! We have provided our page in more than one language, up to now 12 official languages. You can browse our website according to your language by clicking on the language you want below.
US Language
UK Language
اللغة العربية 
हिन्दी भाषा
Español
Francés
These are most of the languages ​​available on our website. Usually, our smart system will convert the language according to your region or according to the language of the browser you are using. When you open our platform, an alert will appear for you to change the language of the site, and you have the option to either accept or stay on the approved language, which is English.
Working with an online travel agency (OTA) helps you reach more travelers globally and also allows you to involve them when researching, planning and booking their next trip. Find out how they work, what tools they offer, and how to choose the right tool for your business.
Hotels of all sizes–including bed & breakfasts, inns and ryokans–sign contracts to list their properties on an OTA. There are no upfront fees to list rooms in the marketplace. OTAs make money only when rooms are booked, collecting a percentage of the total value of each secured reservation.
Yes. LEMMETravel.com® Dashboard has access to a suite of tools and data insights that help you develop and implement a profitable revenue management strategy. We are constantly innovating and publishing best practice guidance to support your success.

Reservations

You don’t need to confirm any of your bookings. When a customer books a stay at your property, it is instantly confirmed online. This gives you the convenience of not having to check every request from every potential guest.
Two things may happen when a guest cancels a reservation. If a guest cancels and your property has a free cancellation policy, the guest pays nothing and you don’t pay commission. If a guest cancels and your property doesn’t have a free cancellation policy, the guest pays a fee, and you pay commission on the amount that the guest pays you.
No show? No problem. You won't pay commission on guests that don't show up – unless you have set up a "no show charge" for your guests.
In fact, we recommend that you make changes and update your rosters, as this will help you stay competitive.
You choose how you want to learn about all new reservations, as you can be notified in several ways. We can auto-populate your reservation system through your control panel, and send you an email.
If you need to communicate with a guest, whether it's a personalized welcome message, or to check guest satisfaction during a stay, we have tools to help you engage your guests within your dashboard.

Cancellation & Confirmation

Yes you need to confirm any of your bookings. When a customer books a stay at your property or make reservation for other services, it is not instantly confirmed online.
This depends on the cancellation policy that you set. Two things may happen, when the traveler cancels a reservation. If the guest cancels and your accommodation or the service provided through you, such as car rental, tourist trip, etc. has a free cancellation policy, the guest will not pay anything and you will not pay a commission. If the guest cancels and your accommodation or the service provided through you as previously mentioned does not have a free cancellation policy, the guest pays a fee, and you pay a commission on the amount that the guest pays you.
Not arrived (No show)? Don't worry. You won't pay commission on travelers that don't show up – unless you have set up a "no show charge" for your guests.

Payments

Bank Transfer In the event that the traveler paid the amount online through our platform, we will, within 30 working days, transfer the reservation amount, minus our commission, to your bank account.
The VCC system will be activated soon, and you will be able to withdraw the reservation amount paid by the traveler directly. If you subscribe to this service, you can withdraw the amount through the POS machine located in your place of residence or office. All partners will be notified of this service if it is activated soon.
At the present time, all travelers will pay the value of their reservation upon arrival or through a bank transfer. This will appear to them upon completion of the reservation process, and they can also pay online through their credit cards.
When the traveler completes the reservation, he can transfer the amount of his reservation to our bank account, and the partner will be notified that the amount has been deposited to our bank account, and the amount will be transferred directly to your bank account within 30 working days at most, deducting our commission.
You will find the value of the amount transferred to your bank account through your control panel, and go to the recovery manager

Rooms, Services Prices

You can make updates to your services or property listing every 30 days to keep abreast of changes in your market. Read more on how to do this. Rooms & Services Prices
We can help you save time in several ways. For example, you can upload bulk load room inventory and availability to quickly perform updates across multiple room types. Read our step-by-step instructions to learn more. You may also consider connecting to automatically update your accommodation rates and availability across all the travel sites you work with. Read more on how to do this. https://www.partner.lemmetravel.com/helps/rooms-services-rates
Of course, there is a tool that you can work on to find out what are the competitive prices in the market in order to keep abreast of all changes in prices and provide the best prices for the service you provide or even for your property list. Competitive Price Tools

Putting you in control when welcoming guests

Start hosting with confidence.Small properties deserve a big audience.